Frequently Asked Questions
Everything you need to know about transforming your living space with Astonish.
What is the typical delivery timeframe for furniture?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, Astonish ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders soon.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Over 80% of our wooden collections are crafted from FSC-certified timber, and we use recycled textiles whenever possible.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also view status updates in your account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.